FAQs

When should I call a moving company?

When should I call a moving company?

The earlier, the better. Although the actual truck assignment may not be made until a few days before your move, it’s a good idea to give your moving company four to six weeks notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.

Do I need an estimate?

Do I need an estimate?

A West Metro Relocation move manager will need to visit your home to conduct a visual survey of the all of the items you plan to move. Your move manager will determine the approximate cost based on the amount of items you are moving and their weight and give you a written Estimate/Order for Service. An accurate estimate cannot be calculated without a visual survey of the items to be moved. There is no charge for this estimate.

How long does it take to move?

How long does it take to move?

This depends on many factors, such as the access to site, weather conditions, size of your shipment, time required to load and unload, and distance your shipment is traveling.

My move date changed. What should I do?

My move date changed. What should I do?

We understand that there are many moving parts to your move. Closing times, construction delays and other factors contribute to move date changes. Contact your move manager as soon as you can if your move dates have changed. We can process any changes to your plan and discuss updates.

What type of packing/unpacking services do you offer?

What type of packing/unpacking services do you offer?

At the time of your move, you can choose to pack as much or as little as you want. We can pack the entire shipment or pack only a portion of your belongings such as fine china or stemware. We are experts in the field of packing and can provide information on how to best pack items yourself. West Metro Relocation is here to personalize your move process and make this transition as smooth as possible. If you’re interested in our packing services, you can discuss options with your move manager during your in-home estimate. Your move manager can also go over these services or feel free to browse our packing options. West Metro Relocation offers different packing services to fit all types of moves and budgets.

"I have moved several times and West Metro Relocation is by far the best company I have worked with. From the inital bid to job completion, they were always on-time, excellent communicators, friendly, efficient, fast and competent. The job was done perfectly and the price was under the bid amount. They are trustworthy and provide exemplary service. I would
never use any other mover. Thank you West Metro!"

Laurie H.